![]() Below we show you the advantages and disadvantages of each feature to find out which one can best suit your business. There are 3 Telegram features that allow you to interact with your customers: groups, channels and bots. How to communicate with customers on Telegram ![]() It's easier if you change your profile on the desktop version of Telegram or the online version of Telegram web. In the settings, you can also change your name, add a photo and enter a description of up to 70 characters to let your users know who you are and what you do. You can do this by clicking on ⚙️ Settings> Edit Profile> Add Username. Once your account is active, remember to set up a username so that your customers can find and contact you without needing your phone number. ![]() You can create a business account by signing up as a regular user, but, when registering, you will need to enter your brand name instead of your first and last name. How to create a business account on Telegramįirst of all, to use Telegram, you will need to download the app. Telegram is used as a marketing tool by several companies because the app offers some advantageous features useful for lead generation, sales, and easing customer service. No, there is no real app dedicated to business accounts there is only Telegram Messenger.Īlthough there is no real Telegram Business account (like Whatsapp Business), Telegram can still be a useful communication and marketing weapon for companies and online stores. On Telegram, it is possible to chat with other private contacts, organize and participate in public or private groups, and take advantage of various features such as channels or bots. ![]() ![]() Telegram is a free instant messaging platform for mobile and desktop devices. How to communicate with customers on Telegram.Telegram has over 500 million users worldwide and is the 5th most popular messaging app in the world.Ĭlearly, Telegram has the potential to be a valuable marketing ally for businesses. Want to learn how to use it effectively? Or are you looking for tips to integrate this app into your marketing strategy? In this article, we provide you with a guide to find out everything you need to know about Telegram for your business. Telegram has the potential to be a great communication channel for your company. ![]()
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